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Our claims staff will be able to respond rapidly to claims received from our Website, thereby allowing quicker contact of the injured employee, medical provider and the employer. Quicker contact will result in less confusion on the part of the injured worker and provide fast, prompt medical treatment from preferred providers. It is very important to file the claim with Synergy within 24 hours of the injury, so that we may begin our claims handling process as quickly as possible. Industry studies have shown that the sooner an injured worker is contacted by the claims department the lower the overall cost of the claim. Prompt reporting reduces the need for litigation and educates the injured employee on the aspects of what workers' compensation benefits are available for compensable claims. We cannot stress enough the need for prompt reporting of new injuries.